Privacy Policy

This Privacy Policy has been compiled to better serve those who are concerned with how their ‘Personally identifiable information’ (PII) is being used online. PII, as used in US privacy law and information security, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with our website.

Types of Information Collected
In the course of providing our remodeling services, we may collect various types of personal information from our clients. This includes but is not limited to names, email addresses, phone numbers, physical addresses, and specific details about your remodeling project and preferences.

How Information is Collected
Personal information is gathered through different channels, including the submission of contact forms on our website, consultations conducted over the phone or in-person, and through email communications. These interactions allow us to tailor our services to your unique needs and preferences.

Purpose of Collection
The collection of personal information serves multiple purposes, each aimed at enhancing your experience and ensuring the successful delivery of our remodeling services. We use this information to provide accurate remodeling quotes, establish effective communication channels with our clients, continuously improve the quality of our services, and, with your consent, share relevant marketing materials via social media and email.

Legal Basis for Processing
Our processing of personal information is often grounded in the necessity for the performance of a contract, such as when providing remodeling services. In cases where applicable, we may rely on your consent as the legal basis for processing your information.

Consent
By engaging with our website, submitting information through forms, or participating in consultations, you provide your explicit consent for us to collect, process, and use your personal information as outlined in this privacy policy. Your consent is voluntary, and you have the right to withdraw it at any time.

Use of Cookies and Similar Technologies
To enhance your online experience, our website employs cookies. These small data files help us analyze website traffic, improve functionality, and personalize your interactions with our site. You have the ability to manage your cookie preferences through your browser settings.

Third-Party Sharing
In the course of delivering our remodeling services, it may be necessary to share personal information with contractors or subcontractors directly involved in your project. Additionally, we may engage marketing service providers for social media and email marketing purposes. Rest assured, these third parties are contractually obligated to use your information only for purposes related to the services provided by [Your Business Name].

Data Security
We take the security of your personal information seriously. Implementing industry-standard measures such as encryption, access controls, and regular security assessments, we strive to ensure the confidentiality and integrity of the information you entrust to us.

Data Retention
Your personal information is retained for the duration necessary to fulfill the purposes outlined in this privacy policy. Once no longer needed, we ensure its secure and permanent deletion.

User Rights
As our valued client, you have certain rights regarding your personal information. These include the right to access your data, correct inaccuracies, request deletion, object to processing, and restrict processing.

Children’s Privacy
Our services are not directed at individuals under the age of 13, and we do not knowingly collect information from children. If you believe that we have inadvertently collected information from a child, please contact us.

Changes to the Privacy Policy
We reserve the right to update and modify this privacy policy. Changes will be communicated through our website or other appropriate means. Continued use of our services following such changes constitutes acceptance of the updated policy.

Contact Information
Should you have any questions or concerns about this privacy policy, please do not hesitate to contact us at [Your Contact Email].

Compliance with Laws
Our data processing practices align with applicable data protection laws and regulations, including but not limited to GDPR and CCPA.

Location of Data Processing
Personal information may be processed in [specify locations, e.g., the United States] and other locations where service providers operate.

Links to Third-Party Websites
This privacy policy does not extend to third-party websites linked from ours. Please review the privacy policies of those websites independently.

Marketing Purposes
In addition to using your personal information for the fulfillment of our services, we may leverage this information for marketing purposes. This may include showcasing completed projects and sharing relevant content via social media, as well as providing updates, promotions, and information about our services through email marketing.

Google
Google’s advertising requirements can be summed up by Google’s Advertising Principles. They are put in place to provide a positive experience for users. https://support.google.com/adwordspolicy/answer/1316548?hl=en
We use Google AdSense Advertising on our website.

Google, as a third-party vendor, uses cookies to serve ads on our site. Google’s use of the DART cookie enables it to serve ads to our users based on previous visits to our site and other sites on the Internet. Users may opt-out of the use of the DART cookie by visiting the Google Ad and Content Network privacy policy.

We have implemented the following:
       Remarketing with Google AdSense
      • Demographics and Interests Reporting

We along with third-party vendors, such as Google use first-party cookies (such as the Google Analytics cookies) and third-party cookies (such as the DoubleClick cookie) or other third-party identifiers together to compile data regarding user interactions with ad impressions and other ad service functions as they relate to our website.

Opting out
Users can set preferences for how Google advertises to you using the Google Ad Settings page. Alternatively, you can opt out by visiting the Network Advertising initiative opt out page or permanently using the Google Analytics Opt Out Browser add on.

COPPA (Children Online Privacy Protection Act)
When it comes to the collection of personal information from children under 13, the Children’s Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, the nation’s consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children’s privacy and safety online.

We do not specifically market to children under 13.

Fair Information Practices
The Fair Information Practices Principles form the backbone of privacy law in the United States and the concepts they include have played a significant role in the development of data protection laws around the globe. Understanding the Fair Information Practice Principles and how they should be implemented is critical to comply with the various privacy laws that protect personal information.

In order to be in line with Fair Information Practices we will take the following responsive action, should a data breach occur
We will notify the users via email
Within 7 business days

We also agree to the Individual Redress Principle, which requires that individuals have a right to pursue legally enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that individuals have enforceable rights against data users, but also that individuals have recourse to courts or government agencies to investigate and/or prosecute non-compliance by data processors.

CAN SPAM Act
The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.

To be in accordance with CANSPAM we agree to the following
If at any time you would like to unsubscribe from receiving future emails, you can email us at info@eddysfloors.com and we will promptly remove you from ALL correspondence.

If there are any questions regarding this privacy policy you may contact us using the information above.
Last Edited on 2024-01-26